Refund policy

Customers can pay a deposit to reserve products, and full payment must be completed before we purchase goods from suppliers and arrange shipment.
For orders that have not yet been purchased and shipped from our suppliers, customers can apply for a full refund.
If items are damaged during international shipping, customers can provide photos of damaged goods to apply for replacement or partial refund.
Custom handmade DIY products are non-refundable unless there are obvious quality defects on arrival.
We do not accept return requests for customer’s wrong selection of styles or personal dislike of finished DIY works.